This Privacy Policy explains how Bristol Sash Window Services Ltd collects, uses and protects personal information when you visit https://sashwindowsbristol.co.uk or contact us.
This policy was last updated on 31 October 2026.
Who We Are
Bristol Sash Window Services Ltd is responsible for the personal information collected through this website.
The data controller is Luke Byatt.
Our public correspondence address is:
71, Hill House Road
Bristol
Avon
BS16 5RT
The business is based in Bristol.
Company registration number: 12958569
Information We May Collect
We may collect personal information that you provide directly to us, including:
- Your name.
- Your email address.
- Your telephone number.
- Your postal or business address.
- Information included in messages or enquiries you send to us.
- Details needed to provide products, services or support.
We may also collect limited technical information automatically when you use the website, such as:
- Your IP address.
- Your browser and device type.
- The pages you visit.
- The date and time of your visit.
- The website or link that referred you to us.
How We Use Personal Information
We may use personal information to:
- Respond to enquiries and messages.
- Provide requested products, services or information.
- Manage customer or business relationships.
- Process transactions and maintain business records.
- Improve the website and our services.
- Protect the website from misuse, fraud or security threats.
- Meet legal, regulatory and tax obligations.
Our Legal Basis for Using Information
We will only use personal information when we have a lawful reason to do so. Depending on the circumstances, this may include:
- Consent: where you have given clear permission for a particular use.
- Contract: where the information is needed to provide a product or service or to take steps before entering into an agreement.
- Legal obligation: where we must use or retain information to comply with the law.
- Legitimate interests: where the use is reasonably necessary for operating and improving the business and does not unfairly affect your rights.
Cookies and Analytics
This website may use cookies and similar technologies to operate correctly, remember preferences, understand how visitors use the website and improve its performance.
More information is available in our Cookie Policy.
Sharing Personal Information
We do not sell personal information.
We may share information with trusted service providers where this is necessary to operate the website or provide our services. These providers may include:
- Analytics - Tracking
We may also disclose information where required by law, regulation, court order or a lawful request from a public authority.
International Data Transfers
We may process information where the business operates, and some service providers may process information in other countries. Where this happens, we take reasonable steps to ensure that appropriate safeguards are in place.
How Long We Keep Information
We keep personal information only for as long as it is reasonably needed for the purpose for which it was collected, including legal, accounting, tax and reporting requirements.
Retention periods may vary depending on the type of information and the reason it is held.
How We Protect Information
We use reasonable technical and organisational measures to protect personal information against accidental loss, unauthorised access, misuse, alteration or disclosure.
No internet transmission or storage system can be guaranteed to be completely secure. You should take care when sending personal information online.
Your Data Protection Rights
Depending on the laws that apply to you, your rights may include the right to:
- Request access to your personal information.
- Ask for inaccurate information to be corrected.
- Ask for personal information to be deleted.
- Restrict how your information is used.
- Object to certain uses of your information.
- Request a portable copy of information you provided.
- Withdraw consent where processing relies on consent.
These rights are not absolute and may be limited in some circumstances.
Third-Party Links
This website may contain links to websites operated by other organisations. We are not responsible for their privacy practices or content. You should review the privacy policy of any external website you visit.
Children's Privacy
This website is not intended to collect personal information from children. If you believe that a child has provided personal information through this website, please contact us so that we can review and remove it where appropriate.
Changes to This Policy
We may update this Privacy Policy when our services, website practices or legal obligations change. The latest version will be published on this page.
Contact Us
For questions about this Privacy Policy or how personal information is handled, contact:
GDPR contact: Luke Byatt
Email: [email protected]
Telephone: 0117 441 2257